Privacy Policy

What is collected

Two kinds of data. Enquiry data: what you enter in the request-a-quote form — name, email, country or region, product interest, message, and optionally company and phone. Visit data: the page path, the time, the referring source, the language of the page and whether the request came from a mobile device.

Why

Enquiry data is used to answer your enquiry and to keep a record of the quotation. Visit data is used to understand which pages and languages are useful, in aggregate. There is no advertising profile and no third-party tracking script on this site.

How long

Enquiry records are kept while a quotation or order is live and afterwards as long as needed for warranty and accounting. Visit records are kept for analysis and then discarded.

Your requests

Write to the contact address on the contact page to ask what is held about you, to correct it, or to have it removed. Removal of an enquiry record that supports a live order will be handled after the order closes.

Cookies

The site uses what it needs to keep a session and to record a language preference. It does not set advertising cookies.